EP79:Deep Into - Team Intelligence-重燃阅读

EP79:Deep Into - Team Intelligence

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时间:2025-01-13

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Welcome to you deep into the pages

Today we are opening a stack of sources

That will i think fundamentrewrite your internal definition of success

We're diving deep into organiztional effectiveness

High leererance team dynamics the whole works

Our mission here is to give you a shortcut

Really to understanding the difference between the organiational mythology

You know the corporate folklwewe've been taught right

Our actually drives high performance

We're separating the total bs from what is actually important and effective

Exactly especially

When it comes to harnesing what we call collective genius

And our starting point is uh a massive challenge to conventional wisdom

The standard corporate playbook

You know the one

I'm Oh Yeah

Hire the smartest people staff them with stars focus soly ly on vividual performance and put big caismatic alpha a charge ah are playybook contradictly

And i mean consistently contradicted by the facts

So today we're here to show you what you should focus on instead to really mamaiizze your team's collective intelligence

And we're going to start with a sporting aneco

That highlights a truly astonishing contradiction

It's this idea that talent on its own is enough to guarantee victory

Okay

Let's unpact this

This is a great story

From the early days of the cold war

It's one thousand hundred and eighty

And the us boycotts the moscow olympics

So this meant the us national basketball team

Which was made up entirely of collegaged student athletes

Ended up playing series of five exhibition games against the nba all star team

And you really after remember the context

I mean the nba all stars

Were season professionals

They were in the absolute prime of their careers right

Their coach was lanany wilkins

Who were just one about nineteen seventy nine nine ba championships

Who were talking about proven in elite talent and the college kids

The college kids were still figing out how to balced classes in practice

They were raw talent sure

But objectively less experienced

They were still years away from hitting their professional people so logically

This should have been a complete slaughter

Absolutely the author should have just run away with every single game

They were the pinicle of individual skilill

And yet the sources note the exact opposite happened team usa

Which was at the time

The youngest national team ever assembled just demolish the mba l stars

It's incredible

They won four out of the five games including one absolute blow out where they beat the professionals by thirty one points

Thirty one one inints that creates the undamental paradox x

We really need to understand here the sources are so clear about this skill is the price of entry

Of course you're not going to lose aa bunof random people off the street

But skill or individual talent is just not sufficient to win

When you're in a high interdependent scenario

And we see this failure patterterrepepeat over and over again

And it's not just some isolated incident for one thousand hundred and eighty

I mean of packing in individual stars guaranteed success the us olymps

He would win gold every single time completely unchallened

But they don't not at all look ked at two thousand four olympic squad

That team was absolutely packed with future all of famous and legends lebron

Janzed Wye

Wade

Kerellyanthony

Elen

Everson on paper

It was one of the most individually talented teams ever plan together

And what happened they barely scraped out a bronze modal

They famously lost one game by a stagering nineteen points

The problem wasn't a lack of talent

It was a lack of team

That one thousand nine hundred and eighty college team had objectively less individual skill

Less experience

But they formed a great team one that was more affected than the some of its part demonstter really more effective

They had a shared purpose

A chemistry that just transended the roabilities of the nba all stars

Who were essentially a collection of individual contractors competing against each other not working together

So if talent is the minimum requirement but not the magic ingredient

Then the systems we used to select in reward talent must be

是的 好的 没的

Well deeply flawed

That's it so what traditional leadership ideas are actively misleading us let's start the core deep dive by looking at what we need to abandon

And we could begin with a phenomenon on that applies equally to expert medical professionals and h senior loporal executives

The danger of expertise

Itself the way it creates these profound blind spots

I find this radiological scan experiments so alarming

Because it reveals a really profound universal flaw in human attention research just tratrapped and drew millizowine in germy

Wolf conducted this classic study using human lung scans

These are exactly the kind of x rays

That expert radiologists look at every single day searching for tumors infections

Right high stakes

Routine work that requires intense focus so with the researchers did was they slip a giant unexpected image into the stack

You think they were looking for like a cancer smaster or something

You think what they actually placed on the top right long was a visible five ange ed all l ilillowet of gororila gora a gorilla and the resulting statistic is truly shocking eighty three percent of expert radiology

Yeah

People whose entire professional training is focused on detecting visual noromalies failed to notice the giant karilla

It's proof of a concept called inattentional blindness

It happens because our brains are constantly filter information out

It's an evolutionary necessal

Yeah

If you paid attention to every single sound smell and visual queue

You just be overwhelmed

Did be partializright right so we vonotice what we're taght to look for exactly the radiologists were primed to find cancer or infection

So eevilual processing just filtered up the gorilla as irrelevant noise and the implications for business and leadership are massive

It means that organizations can and often do misobvious flagrant sometimes existential problems

Because their attention is trained on the wrong metrics or the wrong priorities

Think about nokia

Their attention was so intensely focused on optimizing ddare better cameras

Better better atterteries

The they'd always done well preciseleader

But the gorilla walking through to the room

Was the rapid rise of the epicgo system in the software experience

They just filter it out

Because their expertise was in physical components

So if you're hyper focused on quarterly growth figures

You might miss the guorilla of say employee burnout or a decaine culture exactly expertise by its nature filters the world into a manageable

But often incomplete view ofis why teams need diversity and safety to ensure someone is looking for the guorililla

That the expert is ignoring spespeaking of experts

Let's tackle the most pervasive

And you could argue the most damaging myth and modern corporate culture

The alpha mentality

Yes

We are constantly obsessed with the image of the dominant aggressive

Often intimidating leader who was celebrated for their intensity

The source of site research claiming that up to seventy percent of senior executives supposedly fit this alpha male mode

But this entire ideology it's builds on a fundamental scientific error

I mean we can trace the whole alpa concept back to l

David

Myrics

Nineteen sevenseventy book

The wolf right

The book that described wolf packs led by dominant malls who maintain control through intimivation

Fighting

Demanding

Difference

All of it

This analogy was just snapped up by the business world

The lan genius

The gordon geco the leader who leads through fear

But americic the very scientist who populararize the term

He realized he was fundamentally wrong

He spent the nineties and two thousands trying to correct his own mistake

He realized the apparent domination

He saw in captured wolves wasn't that at all

It was actually just the dynamic of parents guiding

Young wolves

Sa family unit

Not some violent hierarchy

Wow and what's fascinating here

That the sources explained that these aggressive overly dominant leaders are actually a biological and an organiztional liability in nature

Aggressive pack leaders get into ungcessiary fights

That lead ininjurthe aggressive library

Sourand weak in the group

Often leading to their removal

They create chaos

Not

Cohesion and the same mechanism applies in business studies confirm that aggressive dominant styles just alienate people they make them unwilling to collaborate or share critical information or voice dissent which just lowers the collective intelligence of the entire organization

And that's where we find a really profound counter intuitive truth

是的 对的

Employees strongly prefer empathetic generous leaders

And not only that research is shown that when it comes to high stakes

Interactions like negotiation people who are demonstrably smarter and more generous are better negotiators way better than those who rely on intimidation because as aggressive approach just closes off options because in generates hostility because as empathy unlocks collaboration and reveals hidden value

But way a second

If this style is so determental

Why do we still celeate

I mean

Why do we see these superstar ce os brought in famous for their embassive style only to be paid massive amounts

Well because the media narrative often focuses on the spectacle people confused intensity with effectiveness

Ok

We hear about the aggressive cee o who cuts cost rurulessssly dridrives short term m ck bubumbut we ofoften missed the long term cultural damage stanoniat mmarrow lunch is a perfect example

Why he was celebrated for his aggressive brrsive ve style that just destroy company's culture

It led to these incredibly risky bets and resulted in their biggest quarterly loss in ninety three years

And he walked away with over one hundred and sixty million dollars

He did

But the company's 's ility ility to function was crippled leading eventually to a force sale

So the system rewarded the intensity

But the fact show it was fundamentally destructive to the organiztion's long term health

It's proof that although intensity is a style

That might work for some successful people eybe because it's authentic to them right copying it as a leadership recipe

Especially it doesn't matter natural approach is a recipe for disaster

The problem is that the spectacle and the compensation get the media attention not the quiet effectiveness

And that leads us to the systems

We used to try in manufactureies so called star leaders

If nature doesn't support the alpha

Surely the rigorous academic training of an mba program can forge a great effective leader right you d think

So it's look like the mba promise verses the reality

We're talking about the elite top teer programs

Harvard wartn m it costing a stunning often and fifty thousand

One hundred seventy thousand dollars often promising to educate leaders who make a difference in the world

They are selling a very specistrict high status product leadership competence

But the research shoccer is that study after study shows little to know avit

That mba training actually makes you a demonstrably better leader

Regardless of the schoolls prestige you're relevant stanford mba professor jeoffrey feffer and others site study showing that neither the degree

Itself nor the grades you earned coror late significantly with improved career success or leadership perfectiveness hohold on a second

If the degree doesn't make you a better leader

Why does the market consistently pay them more money

Why do companies higher exclusively from these schools

Surely the market prices some value into that hundred and seventy thousand dollar education

That's a great question

And it forces us to look at actual valvalue propotion

Mmicininian company found that people on the job for one

Three and even seven years years

Without mbas were just a successful as those with the degree and the boston consulting group

Their london office found that non nbs were actually receiving better performance evaluations than their peas who had gone to business school

Wow

So the value is clearly not in the content of the leadership training

Itself no the sources define the real value of an mba as higher starting pay prestige

You know the ability to say you went to school in cambridge and networking

It's the human capital connections

So the degree is a signal high cost filter not a curriculum

That measurably improves leadership skills

Which just reinforces the idea that we cannot manufactured the perfect leader through training alone

And that brings us to demolishing one of the most popular hering ing ools

That relies on this idea that people are fixed and labeable the pseuu o science of personality tests

Specifically the mires breaks type indicator or mbti

It is still used by eighty eight of the fortunone hundred companies

Today

It's everywhere the mbti has a charming

But um deeply flawed origin story

It based on carliyoung eight personality tytypes from nineteen twenty one great but young was in practicing scientifically validated psychology

It was fortunorhunches and philosophical concepts and the mother daughter duo who expanded

It claimed everyone fit nearly into one of sixteen fixed personality types determined from birth

The flaw is simple

These tests flat out

Don't work for predicting job performance

And they're not reliable

They exploit was called the four effect or the barnm effect

It's the tendency

Y believe that vaague general descriptions apply specifically and uniquely to yourself

You know when you read statement like you are occasionally extroverted though you value time alone to recharge

You immediately go that's me right

You validate the times that felt true and ignore all the evidence to the contrary

It's basically a strotegy for the boredroom and the data point that should kill this practice forever is it cheer instacce studies show that fifty percent of people who take the test get a different result just five weeks later

Fifty percent you cannot base a multiple million dollar erring decision on a tool classifies half your workforce differently within a month we're just too complex to be in esfj and infj old time

Of course our personality changes over the hour based on where we are the time of day are immediate goals

Think about a surgeon they have to be methotical risk verse and analytical during preb

But the moment of complication arises

They have to become intensely

Adaptive collaborative and risk tolerant

We need situational flexibility not fixed labels labeling people based on an unstable test isn't just useless for predicting comformance

Mbit sstar prejudice by locking people into boxes

They may need to escape from to succeed

So if the star leaders of myth alphadominance is a failed analogy

Mbas don't guarantee perfortence and personality tests are useless

对不对 对对

We have to stop looking at the individual leader or the individual contributor

And start looking at the team as a whole

Exactly if all of our traditional tools for finding individual success are flawed

That suggests the problem isn't in the raw talent we bring in

But how we use it

How we structure it and how we reward it

Which brings us to why having ralot talent can actually be detrimental this sesection to the talent trap and the super chicken problem

I find this research so incredibly counterinto it

It I mean

We will always assume more talent equal better results

But researchers studying teen dynamics found that in teams

Where success depends heavily on interaction and coordination

Where they call high task interdependence too much top individual talent actually hinders performance

And this is a critical concept to understand pass interdependence just means how much your success realize on the action and performance of other people

So like a freelance sales consultant who does everything alone has low interdependent right

But software development team building a a complex product

Where everyone needs to integrate code daily and rely on accurate inputs from each other

That is high interdependence and the data across these high inner dependence

Feels like european football and nba basketball is clear

So clear

When top individual talent exceeds about fifty to sixty percent of the teams

Roster performance actually suffers they under perform expectations too many superstars means too many people trying to dominate the resources

The ball

The spotlight

The budget

It leads to destructive internal competition and worse outcomes for the whole group

The one major exception here is really time baseball

Yes

The source is out

That baseball is fundamentally an individual sport pretending to be a team sport

When you're standing at the plate

You're alone

When you're pitching

The result is almost entirely down to your individual performance very low task enter dependence

So teams like the yankeies are actually rewarded for packing stars

Because individual output still matters most

But for the vast majority of modern business especially a complex problem solving collaboration is required

And that's where the talent trap snppp shut

And this inherent conflict this drive for individual gory versus

The need for collective success is just beautifully illustrated by the super chicken analogy okay laid office

This study from williams irr set out to break chickens based purely on individual productivity

So he selected the hands

That laid the most eggs

The super chickens

And put them all together in one group

He built in all star team of hands essentially yes

And the result was devastating those chickens suppose at all stars laid fewer eggs overall fewer

Because the aggressive individually high performing super chickens spend all their time packing bullying and suppressing their rivals to maintain dominance

So only the most aggressive selfish hands were left they aggmized for self interest at the expensive group output

Exactly then near shifted his focus instead of selecting based on individual frerates

He selected based on group productivity

He rewarded teams that succeeded together

And the resulting superteams they were healthy

Cooperative and lay dramatically more eggs the chickens weren't necessarily less productive as individuals

But they excel because their environment allowed for collective contribution instead of zero some competition

The business parallel is just it's unmistakable

When we select reward and promomoby is purely on individual stats

Highest ararly sales point scored biggest bonus for one person

We inadvertintly select for selfish super chicken behavior

We create a competitive environment that destroys the very thing we need team effectiveness ss trust this internal competition leads directly to what the sources called the cult of self

They if employees perceive the environment is unstable

Unfair or temporary

Because of aggressive individual reward structures or per leadership

They should shift their psychological focus entirely from the company's mission to their own personal brand

So they focus on their side hustles

They're perfectly created linked in profile

Their network outside the company

Theyhegging their bets

They recognize that if they're going to be pacted off or laid off

They better build strong exit strategy

They invest less emotional al creative energy into the company

And more into themmselves

It's a natural survival response to a broken social contract it is

And the danger of this low internal loyalty and low psychological safety cannot be overstated

I mean we can see the ultimate catastrophic consequence of this fear in fiction

But the mechanism is terrifying ly real uh

You're talking about the famous catastrophic example of the death star thermal exhaust port flaw

Precisely the flaw this tiny two meter wide vattle station that if hit could destrothe entire battle tion

Tion was so geeeically and flavrently obvious that it

It only happen

Because the worwork culture was absolutely terrifying

The project manager was uh figuurtively and sometimes literally darthevator who would physically choke imperial officers to death for failure

So the culture of fear meant that any engineer or safety inspector who saw that conassive the severe vulnerability would immediately calculate the personal risk of speaking up of course pointing out the flam at contradicting the highest authority resulting an immediate severe punishment or death

Low psychological safety leads to organiztional stupidity

It causes group think terrible decisions

Because no one is willing to challenge the quality of the ideas or point out the flaws in the system or the product

This is the exact reason

Why googleextensive project arodotal researarch confirmed the aapredicor or team success wasn't shared red bbies or experience or individual gengenus

But psychologgical safety to deine that simply for you psychological ical fety ty the the shared confidence that the team not embarrasass reject or punish someone for speaking up

Making the mistake or offering ing contrary in viewpoint

And here's the beautiful paradox

That goole discovered teams with high psychological safety

Actually have higher rates of healthy conflict

Yes

They argue more

They disagree more

But they do it constructively they feel safe enough to apply the appropriate pressure to the ideas not the people this constructive criticism makes the ideas and the team

Itself antifragile they get stronger when stressed rather than breaking

And if people are scared you lose the contributions

Even if they have excellent resources okay

So you know the problem talent isn't enough

And selvage behavior ruins the group

The solution lies in building safety and rewarding the collective

So how do we find the people who turn superchickens into a superteam

And how do we design the environment to support them

That brings us to section three

The anedote focusing on glue players and systems define this answer we're going back to basketball

Specifically the houston rockets in the middtwo thousands

Their general manager dremmorray a pioneeer analytics

But he had a hard constints

A losing record and no budget for superstars right

No max contracts

He had to get creative and find deeply undervalued non superstars talent

He needed to find performance anomalies

And he realized that traditional basketball stats points rebound assists were just inadequate

He famously compared them to bicininus

What they reveal is suggestive

But what they conceal is vital meaning

Traditional metrics only focus on individual contributions

And they missed the crucial context of how players interact and elevate those around them that's

Where he found shame baddy a adaddy had um disappointing traditional stats

Or he described him as marginal nba athlete slow couldn't jump

I ldn't dririble

Well he was not the kind of player

Who would ever be on the cover of a video game

Not a chance yet baddia had an enormous plus minor score

Which tracks the net scoring difference for the team

When a players on the court

Verses on the bench

Ebattia was consistently a massive positive mure calculated that his plus six over his career was the difference between being a mediocer forty one win team and an elite sixty win team

His impact was totally hidden by the individual metrics

This massive invisible positive impact defined badty is a glue player

Someone whose high group dynamic skills on selfisheness and communication

Build trust and elevate everyone else's game mure even called him lego

Because when he was on the court

All the pieces of the team just magically fit together

Better bebedi a success was rooted in a profound level of self lessness and intellectual curiosity

He wasn't focused on getting more shots or higher points

No

He would analyze the opponents t's best shooter in my new detail

He had memorized their tendencies where they like to shoot which hand they preferred

How many dribles they took

And his actions were truly extraordinary

He would proactively ask his coach to bench him during periods

When the opponents superstar was off the court

Just to save his energy

So he had have maximum energy to defend them

When they returned this required immense humility prioritizthe teame's deensive integrity over his own minutes or stats

He communicicated constantly running the defence from the back constantly talking

Always putting the teams

Credit ahead of his own and this dedication to the collective stands and start contrast to the cult of self

Look at the miami heedles

Lebron weade and bosh

They came together as a collection of superstars and one championships

But then they later facace the same antoniosps a team was that equivalent ent per per sttaltalent led

Led by coach great popyitent who focused relentlessly on selfless team basketball and passing

And the heedles eventually broke up coach popitch himself is a glue player and leadership form

He won one hundred and seventeen games

More than he should have based on his roster talent alone

Simply because he demanded selllessness and focused on repeated team actions not superstar heroicness

So the lesson here is that

The solution isn't just about finding glue players

It's also about building systems and cultures that reward them and actively prevent toxic superchicken behavior

And we established earlier that wilpower fails

When we are triggered or overwhelmed or focused on the wrong things

You can't just tell a superchicken to stop packing

Or tell an angry leader to stop reacting

Agtraressively so so instead for lying on training leaders

So we saw w the mba data often fails to change deep seated behavior

We need to create automatic systems

That bypast the need for intense moment to moment

Willpower the perfect highesting example is the air force's auto g cas system

The ground collision avoiding system

Right

Air force pilots intensely focused on complex combat and targeting systems would frequently sufffer inintentional blindness and fly mulltimillion dollar fighter jets directly into mountains

This happened to astronautry verts who went on to command the international space station

He was just too focused on the mission parameters to see the train below

So the g cacs system is technological whilpower it's tied into the navigation

An ultimatter

If the plane gets too close to the ground

It automatically overrirites the pilot kicks in and pulls the plaineup saving the pilots life in the aircraft

It works perfectly every time regardless of the pilots stress level or training

So leaders ers have apply this gks philosophy to their culture and decision making instead of trying to train away a leaders bad reaction like yelling

When things go wrong

You install anti i jerk policies for instance

You could create a system

Where if a problem is reported

The issue is logged

Immediately

But the policy mandates the isise cannot be discussed for twenty four hours

And that time delay ensures the leader can emotionally disconnect from the incident right

It removes the immediate blame trigger and lets them focus on system improvement instead of assigning personal fault

My sources advocaes for adopting a process

Where any widespread problem is assumed to be the leaders falld

Because they define the system in the culture

That radically shift the focus from who's to blame to how do we fix the gk system

It's about designing the path of least resistance to the right behavior

Rather than trying to force constant difficult effort

Okay

We've seen mamaimizing team success means focusing on dynamics

Systemic safety in finding those glue players

So now let's synthesize these insights into the defeative framework for harnessing collective genius section for the three pillars team intellligthis this rarameis is built dedeades of behavioral science and research into what makes groups smarter than the individuals within them

It really provides an actionable road map for building a superteam

The first pillar is reasoning

Which translaate into clarity of alignment

Right

The core challenment of any team is just making that sskills perspecves and resources are all heading toward the same north star

As as we saw misalignment makes a team significantly more stupid and alignment has to be communicated

Through a clear hierring flowing from the highest strategic goal down to the lowest personal action

The military perfected this concept with commanders intent

It breaks a laigment down to five distinct levels that have to be communicated

Constantly let's break down those five levels

Just to show how specific and actable this concept has to be okay

So the first level is the commanders intent

The broad strategic goal

The ultimate objectively establish market dominance in the southeast by year end

Oh

Second is mission parameters

This defines the end state

The criteria of vicictory capture fifteen percent market chair

While reducing operational risk by ten percent third you have the team objectives

The specific measurable results needed from the team

This quarter something like launch two new products successfully forth are the contributions to the team what each specific role is responsible for the marketing director will finalize the camber ggmemesasaging friday day

Critically the fifth lelevel is personal goals

This is where the leader must ensure the individual employees growth and ambition aliles with the other four levels

So if the team member ones supromotion in a new cyber security certification

That's their personal goal

The leader to connect that to the team objective exactly achieving that certification directly supports our risk production mission parameter

And when you achieve it

We will put you forward for a promotion

This clarity is so necessary

Because in make deitary saying goes no plan survives first contact with the enemy or the market

The fog in friction of business mean the original plan will inevitably fail

And people need to know the intenence

So they can adapt auonomously and make decentralized decisions that still serve the ultimgoal

The source compares

Cold war soviet and us pilot training to illustrate this

It's a great example

Soviet pilots were drilled on technical capability

But they were basically remote controlled by ground commanders

When significant decision had to be routed through resuperior or us pilots they were trained to be final decision makers

They understood the commanders intense

So they could adapt

When the plan failed

When real combat occurred the soviet pilots despite their skill would often deadlogue mimisopportunities

What they had wait for confirmation

While the us model one because it empowered the people on the front lines

Who understood the intent

Which allowed them to adapt

Quickly and seize leeting opportunities alging ing personal goals with team goals create synergy

Missgnment creates friction

Where individual success comes at the cost of the team and a leader needs to audit this relationship

Constantly all the time if a star performers personal goal is purely monetary and involves undermining his peers to hit sales targets

He is missile line with the mission

And will ultimately make the team significantly stupider okay moving a pillar too attention

This is about knowing what to focus on

And maybe more importantly what not to focus on

We so often confuse busbusiness with productivity and expansion with focus and the classic devastating example of failing this pillar is the lego cataastropy in the early two thousands

The go almost went bankrupt and watch rereds

Millions ons

Dodoars

Ars and watshoshoking is that they had a clear mission

The worlddstrongest brand among families

They weren't 't lost on vision

They were lost on execution focus

They suffered from corporate attention deficit to water and a desperate attempt to break a slump

They just chased every shiny object

They could find they tripled their product offofferings expanding from six thousand unique lego pieces to over fourteen thousand from incolors meover x

They launched brickless games

Electronics

Theme parks

Everyone was doing what they thought was right innovating

But it was all the distraction from the core product that made them special

They were suffering from inattentional blindness focusing on the poor erermemerix like volume and diversific cation rather than the core experience

So the turnaround came when when eo yyggvignunstore pa former consulant ruthlessly brought focus he cut product lines by thirty percent eliminated half the existing bricks got rid of the thein parks and got the company back to basics manufacturing

Interlocking plastic bricks and that gift to focus drove them from losing hundreds of millions to being profitable in one year

Eventually leading to ten billion dollars in sales

Success came from attention management not in less innovate

And we can see signs of intelligence attention and effective teams based on research by ang to williams woolly right

She found that synchronzed communication is key to managthe collective team attention

First she identified birsty communication meaning highly effective teams don't constantly drip feed information or send endless fraragmented emails and lacks instead

They communicate intentensists sts to settle on a critical solution define next steps or collectively solve a major problem

And that's followed by long periods of uninterrupted deep work

They manage their attention

Synchronously

Second she noted a conversational turntaking over the entire life cycle of a project

Everyone talks about

Equally

This isn't about ensuring every single meeting has perfect

Fifty

Fifty participation no

But tracking the average over time

It's signals at the tame is synchronied ed

Crucially that everyone is heard

Especispecially the quiter

People who hold specialized knowledge

If only two or three people dominate the conversation for months

The am am is filtering out of vital resources and third

And this is maybe the most crucial finding related to attention in safety

The greatest predicor of team

Intelligence is the number of women on the team starting it too

This is because women tend to score significantly higher on emotional intelligence and theory of my intetitities

That's

That's concepcepwe need

Need fully develop what exacactly in theory of mind and how does it translate into practical effetiveness

Theory of mind is essentially

The ability to attribute mental states beliefs intentions desires knowledge to yourself and to others

And to understand that others mental states may be different from your own

It's the core skill of empathy of reading a room so on a team

This skill is priceless

It means noticing a subtle shift in body language or a voice trailing off

And proactively asking wait what are we missing here

Or i noticed you haven't contributed to this section what is your perspective

And this ability to read the room and navigate into personal complexities

Ensures the quiter person has heard which unlock psychological safety and allows the team to benefit from those resources that might otherwise be filtered people if the issue at hand involves complex relationships or stay holder management or anticipating how the competitional react you need

People who can anticipate how others are thinking and feeling a team full of technically brilliant people who are too socially awkward or aggressive to talk to each other

Effectively is by definition a stupid team

Because their attention is focused inward on self protection rather than outward on the problem

This synergy between reasoning and attention leads us directly to the final requirement for collective genius pillar three is resources right team intelligence increases exponentially with diverse

Resources

Skills

Knowledge

Life

Experience

Cognitive style

Social networks

But it's not enough to simply have the resources

You have to make the implicit

Explicicand and diversity is critical

Here including cognitive styles

Teteams

Combine people good at spatial visualization

The engineers

The mathematicians with those good objeject visualization

The artists

Designers and those with high verbal skills

The communicators

The organizers

Who use words to structure the world

Those teams have incredibly high collective intelligence

They bring a vastly greater diversity of tools and perspectives to problem solving to illustrate this necessity of diverse specialized resources and the danger of a weak link

We can turn to the incredible story of the two thousand three antworp diamond center vault highe

This vault was protected by ten layers of security seismic sensors

Doplorrate are a magnetic field

A massive physical lock

He was supposed to be impenetrable

The mastermind leadarer note of barilo was a world class deef

But specifically he was a master social engineer

He was fantastic at charming people and gathering intel like schematics of the volt

But he was incapable of secuting the technical parts of the highst alone

He needed a diverse specialized him

And he knew it

So he assembled the crew based on non overlapping superskills

The monster

The brute strenks needed for physical entry and manipulating loks

The genes

The kech expert required to disable alarms

Radar and sensor

And the king of keys

The best key forger in the world capable of bypassing the physical locking mechanism

That are success in penetrating the volt was entirely due to the fact

That they openly share the unique knowledge and vulnerabilities

Exactly the for instance

When the king of keys needed a video of the massive volt key to forgithe the genis immediately vovoununered to custom build a camera rague to obtain the footage

He recognize that his technical skill was needed to unlock the king's resource

They succeeded pulling off

What was intended to be the highst to the century

Clearing one hundred nine safedeposit boxes

But here's the critical systemic lesson

The higheto failed not in the planning

But here in the comecution of the hard parts

But because of one incompetient new member speedy ytheir getaaway driver

He joined the team late and didn't properly dispose to the evidence

He panicthrew bags of tools and halfeand andwwices into the woods

Which let investigators directly to the mastermine this proves link this one weeweelink one

One competitive performer can destroy the work of multiple superstars and specialists

Second and most relevant to our deep dive

The original teams succeeded in evolve

Because they made the implicit

Explicit

They catalogue their resources in vulnererabilities

So to unlike collective intelligence teams must perform explicit resource mapping

Which means catalogging four key areas

One superskills

The unique specialized knowledge

You have to knowledge expertise what you can teach others

Three conttets access the network

You can tap into what can contfalls that last one is crucial

A pitfall isn't a weakness

It's a vulnerability

That needs a system solution for instance catalogging

I don't share contrarian views and meetings

Unless specifically ask allows the team to build a system

Where the theory of mind leaders knows to deliberately ask that individual to contribute ensuring that resource is never filtered out by anxiety or low safety by focusing on these three pillars

Reasoning attention in resources

You move beyond the myth of the star leader and focus on building the system that makes the team the genius we've now covered the entire landscape

We've deboned the cut of the store

Leader seen the pit falls of the too much talent problem and established that collected geniuses unlocked by building trust and mastering the three pillars and close

We want to show you how these principles of selflessness and connection are embodied not by omythic star

But by a profoundly ordinary star who redefined leadership in one of the most demanding environments of mataghaable

We introduced dripper l coffmen fffen was the antitheis of the aggressive star myth

He was a scrony american volunteer at the start of world war

Ti initially driving an ambulance in france

After being captured and released

He volunteered for bribritish royal navy

But conconsidered physically inadequate underweight poor eyesight

He was an ordinary man

Who was forced binnecessity to lean entirely into his superskills of tanacity

Intellectual curiosity and selflessness

He eventually became a bomb defusand was tasked by the us navy

With creating the predecessors of the navy seals

The underwater demolition team or udt

He needed to build an elite resilient organization capable of operating under intense arrest

And his first step was designing the training

He condenssed an eight week training program into one gruelling high stakes week known as healweek

And here is the crucial example that redefined his leadership

And earned him the loyalty of generations of seals

Kffmen the officer did something truly unprecedented in physically exhausting

He chose to enjoy the groruelling one week training

Along side his enlisted men

This was unheard of for an officer

He wasn't relying on his title or his education or his pasass acaccomplished to demand respect

He was relying entirely on connection

Self sacrifice in shared experience

Forty percent of the class quit or were injured

But kffman earned profound trust on three key metrics

Competence

Honesty and most importantly benevolence

The belief that the leader has the team's best interest at heart by enduring the pain with them

He demonstrated that he believed in the value of the training

And that it was necessary for their survival

He created an immediate foundation of trust and psychological safety

That allowed the ud t divers to function under fire during d day and other critical missions

Establishing the gold standard for high stpes effective teams

Kffmen had no superhuman skills

He just excelled at creating found trust and alignment

He focused on the system

The culture and the connection

Not the individual

The ultimate lesson is that people don't follow leaders

Because they are stars

But because they feel a new and better future is possible together

By focusing on connection psychololoical ical fety and and mastering the pilars of reasoning attention and resources

You can become the leader who unlocks that collective genius in others

Just as cofmendid stop hunting for stars

Start building galalaxies

Focus on the this stems find your lue players and make sure your team

Feel safe enough to disagree that's how you win

Thank you for draining us for the deep dive

Thanks for listening

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