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Six minute english from bbc learning english dot com
Hello
This is six minute english from bbc learning english
I'm fill and i'm bcker sending emails is a big part of modern work
And most people try to write emails
Politely most but not all
Recently bbc radio for program all in the mind asked listeners to tell them what they find rude in emails one listent a claudia hammond and guest pete oa soga
Which cuss what listeners had to say racil in manchester says what annoise her is people who start their emails with just your name
And without a simple greeting like high she says the unnecessary formality always has the effect of putting a immediately on defensive
We've got an anonymous one here um who recently received a single emology and response to a carefully considered and worded the email one
Listener doesn't like emails which start with fensive
Which but put her on the defensive
The phrase to put someone on the defensive
Means to do or say something which makes them feel threatened or unsure another listener found it rude
When their email was answered with a single emoi
And i think that would annoy me too
These emails are examples of people being uncivil and adjective meaning rude or impolite um and just a note the now that goes with this is incivility in this episode will be hearing more about rude emails at work
And as usual will be learning some some useful new vocabulary
All of which you can find on our website bbc learning english dot com
But first i have question for you feel
But year thousands of us government workers receidon't an email requiring them to justify their job by listing five things
They had accomplish that week or resign but j send this email was it a and donaltrump
But who d events or see elon on mm
Oh
I don't know um
Maybe jd events will find out lalain the program p now according some psysymalosts s rudness in emails is based on a fight or flight response
Humans vieeling stressed here's psychologist doctor alarrussell explains these responses for bb c radio force all in the mind
So a fight response is usually when we try to inferate or avoid on for exils that the hostile in tone language or even see seeseeing senior personnel on the message
In order to elevate an issue and put someone in their place
Than the filight response is when people try to protect themselves by withdrawing or avoiding they won't reply
Or if they do reply
Maybe they don't answer all of the points in the email
Or they just trying to get it off their place
The fight response can make us bsponsomeone make them feel inferior withvoimportant example
A boss sends a group email
Which
Which they give someone else creddfor for work elyou did the bowants to to you you your your place
Iidiomeaning to show someone that they are less important
They think they are the flight response meanwhile can be seen when co workers ignore your message or give a quick unhelpful reply
Such colleagues want to get work off their plate and more to 're meaning to remove tasks from your own workzled and give them to someone else to deal and unfortunately when stressed and working to dedeline is hard to to make sure to remamails of polite wewhat i'm a
Russell said
When she spoke to bbc radio force all in the mind
Because we're operating in these environments
Where we are all quite frezzled
We are more risk of engaging and instbility
We're more likely to be uncivil
When we're frezzled and informal adjective describing feeling tired or anxious
Because you're 're ing ing ing ing at the same time luckily through a ways to help
Because you feel angry
When writing an email mamause before you it sent one day it might save your friendship
Even your job okay
Backer
I'm going to polightely ask you to please review the answer to your question
Of course
Faill i ask you
You sisee the email requiring workers to justify their employment or resign
I said that i thought it might have been jd vance
Well we're not going to fire you feel
But you are wrong the correct answer was yelon mask okay
Let's reak up the vocabulary weave land meaning with the idiom put someone on the defensive meaning to make someone feel threatened or unsure the adjective uncivil means impolite
Well we have a similar nounnance incivility to be little someone that means to make them feel infior or unimportant
If you put someone in their place
You show them that not as important as they think they are to get some something of your plate means to give someone else a task or problem
Instead of dealing with it
Yourself
And finally if your frezzled
You feel tired or anxious
Because you're doing too much
Once again as six minutes arrap
If you want to know more about communication at work check out our series office engengsh
It's on our website along with a quiz and a work sheet for this episode um and that's bbc learning english dot com
But now it's goodbye by six minute english from bbc learning english dot com
